Frequently Asked Questions

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1. Why is the compressed packaging not thick enough when opened?

Due to compression and packaging, it will be squeezed. Please separate all panels and lay them flat on the ground without overlapping. Please leave it for 2 days and it will return to its original state before use.

The principle of the product is to absorb sound waves, which can only effectively reduce noise pollution but cannot completely eliminate it. The thicker the product, the better the sound absorption effect.

Sound absorption does not mean sound insulation

Sound absorption and sound insulation are two different concepts. Noise does not refer to the size of the sound source, but includes reverberation, echo and noise. Sound absorption is mainly to absorb reverberation, echo and noise, and the sound insulation rate is low. Sound insulation is mainly based on the size of the sound source, and the sound absorption rate is low.

 Noise spreads in all directions through penetration and diffusion. The sound insulation effect of the entire space cannot be achieved by covering only a certain part. Likewise, the size of the noise source is uncontrollable. Sound insulation materials can only control the decibel reduction effect of the material itself, making it almost impossible to achieve complete silence.

 In order to facilitate transportation, this product is packed in compression packaging. Do not install the product immediately after receiving it. It is recommended to leave it for 1-2 days and wait for the sponge to rebound to its original state before installing it.